Blog

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  Keeping your AI assistant accurate and on-brand

  Knowledge updates and guarding against hallucination.

  dotAIbotMay 4, 2026Best practicesCustomization
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  Embedding your chatbot: WordPress, Shopify, Webflow, and any website

  One script tag. Where to paste it and how to test.

  dotAIbotApril 27, 2026FeaturesEmbedSetup
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  E-commerce and product discovery: from "what do you have?" to checkout

  Product recommendations, sizing, availability, and promos with your chatbot.

  dotAIbotApril 20, 2026Use casesE-commerce
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  Designing your bot's personality and knowledge base

  Tone, knowledge, and what to avoid so answers stay on-brand.

  dotAIbotApril 13, 2026FeaturesCustomizationBest practices
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  Customizing look and feel: colors, logo, and welcome message

  Brand alignment, suggested replies, and first message.

  dotAIbotApril 6, 2026FeaturesCustomization
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  Avoiding common AI chatbot mistakes

  Overly long instructions, no human fallback, wrong channel.

  dotAIbotMarch 13, 2026Best practices
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  Your first AI chatbot in under 5 minutes

  Get your first AI chatbot live in under five minutes: configure your bot, add knowledge, preview it, and embed it on your site with one snippet.

  dotAIbotMarch 3, 2026Getting startedSetup
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  Text vs voice vs live voice: which mode fits your business?

  Compare text-only chatbots, text-to-speech (TTS), and live bidirectional voice. Learn which mode fits your audience, use case, and budget.

  dotAIbotMarch 2, 2026Getting startedVoiceFeatures