Blog

• 

  Designing your bot's personality and knowledge base

  Tone, knowledge, and what to avoid so answers stay on-brand.

  dotAIbotApril 13, 2026FeaturesCustomizationBest practices
• 

  Customizing look and feel: colors, logo, and welcome message

  Brand alignment, suggested replies, and first message.

  dotAIbotApril 6, 2026FeaturesCustomization
• 

  Avoiding common AI chatbot mistakes

  Overly long instructions, no human fallback, wrong channel.

  dotAIbotMarch 13, 2026Best practices
• 

  Your first AI chatbot in under 5 minutes

  Get your first AI chatbot live in under five minutes: configure your bot, add knowledge, preview it, and embed it on your site with one snippet.

  dotAIbotMarch 3, 2026Getting startedSetup
• 

  Text vs voice vs live voice: which mode fits your business?

  Compare text-only chatbots, text-to-speech (TTS), and live bidirectional voice. Learn which mode fits your audience, use case, and budget.

  dotAIbotMarch 2, 2026Getting startedVoiceFeatures